Privacy Policy & Terms of Service

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Bresara Window Cleaning Ltd.
Last updated: April 30, 2026

Bresara Window Cleaning Ltd. (“Bresara,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit bresara.com or contact us for services.

1. Who We Are

Business Name: Bresara Window Cleaning Ltd.
Address: 1049 Pacific Avenue, Winnipeg, MB, R3E 1G5

Email: sales@bresara.com
Service Area: Manitoba and Western Ontario

2. Information We Collect

Information You Provide Voluntarily

When you submit a quote request or contact us, we may collect:

• First and last name
• Address
• Email address
• Phone number
• Services requested and related details

Information Collected Automatically

If you accept cookies on our website, we may collect certain information automatically through analytics tools, including:

• Browser type
• Device type
• General location data
• Pages visited and time spent on the site

We use Google Analytics to help us understand website usage and improve our services. We do not knowingly collect sensitive personal information.

3. How We Use Your Information

We use your information to:

• Respond to quote requests and inquiries
• Provide and schedule services
• Communicate with you about your service request
• Maintain internal records
• Send seasonal service reminders or marketing emails to existing customers

You may unsubscribe from marketing emails at any time using the link provided in each message.

4. Marketing Communications

We send marketing or seasonal reminder emails only to existing customers from the past two years. These communications are sent through Mailerlite, which stores first name, last name, and email address securely in the cloud. All emails include a clear unsubscribe option.

5. Information Sharing

We do not sell or rent personal information.

We may share information only with trusted service providers as necessary to operate our business, including:

• CRM software (stored on a password‑protected local server)
• Mailerlite (email communications)
• GoDaddy (website hosting and infrastructure)
• Google Analytics (website performance insights)

These providers are permitted to use information only as required to provide their services.

6. Data Storage and Security

• CRM data is stored on a local, password‑protected server
• Cloud systems are used only where necessary (e.g., Mailerlite)
• Access is limited to two authorized office staff members
• Reasonable safeguards are used to protect against unauthorized access, loss, or misuse

7. Data Retention

We retain personal information only as long as necessary for business operations and legal or regulatory purposes. Inquiries that do not proceed to service are generally not entered into our CRM unless the individual is an existing customer.

8. Your Rights

Under Canadian privacy law, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent for marketing communications

9. Privacy Requests

To request access, corrections, or deletion of your personal information, contact us:

Email: sales@bresara.com
Mail:
Bresara Window Cleaning Ltd.
1049 Pacific Avenue
Winnipeg, MB, R3E 1G5

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.